Billing Terms and Conditions
1. ACCEPTED PAYMENT METHODS
There are a variety of well trusted payment partners we have availabe for a quick and seamless shopping experience. We accept the following payment methods:
- American Expesss
- Apple Pay
- GooglePay
- Mastercard
- PayPal
- Shop Pay (Shopify Payments – where supported)
- Visa
All payments are processed securely.
2. PAYMENT CURRENCY
All prices are Australian Dollars (A$)
Your bank or paymemt services (PayPal or credit card issuers) determine any conversion fees or exchange rates.
3. PAYMENT PROCESSING
- Payment must be completed at the time of checkout.
- Orders are not shipped until payment has been successfully received.
- If a transaction is declined or fails, the order will not be confirmedand no email confirmation will be sent.
- In some cases, payments may be held temporarily for verification by the provider (e.g., PayPal, Shop Pay).
4. PRICING & CHARGES
- All product prices include applicable taxes.
- Shipping costs, will be calculated and displayed at checkout.( Free Shipping within Australia)
- We reserve the right to update prices at any time without prior notice.
5. PAYPAL TERMS
If you choose to pay with PayPal:
- Your transaction is subject to PayPal’s terms of service.
- Refunds for PayPal purchases are issued directly to the same PayPal account used at checkout.
6. SHOPIFY PAYMENTS / SHOP PAY TERMS
- Shopify Payments support Visa, Mastercard.
- You may be able to save your information securely for future purchases (if opted in to Shop Pay).
- All payment information is encrypted and processed via certified PCI-compliant gateways.
7. SECURITY
We do not store or keep record of full credit card details or personal banking information. All transactions are processed through trusted and encrypted payment providers.
8. QUESTIONS
If you have any questions about billing or need help with your order, please contact our support team on the details below:
Store Name: Nyoou
Website: www.nyoou.com
Address: Unit #199, U15/64 Bannister Rd, Canning Vale, WA 6155 Australia
Email: hello@nyoou.com
Phone No.: +61863840086
Customer service hours: Monday to Saturday: 9:00 am to 5:00 pm (AWST)
We do our best to reply to your e-mail within 24 hours during working days.